Can the course content be customized? The course content can be customized with narrative material, weblinks, or downloadable documents that inform learners about the way you already do things in your NICU. So, for example, instead of presenting our palliative care order set, we can present your institution-specific palliative care order set to further familiarize learners with your practices. Other examples of customization include informing your staff about how they can access professional resources such as social work and psychologists both within the NICU and as follow-up referrals for parents and families; outlining your discharge and follow-up processes; or sharing information about your local peer-to-peer support organization. There is an extra charge for this process.
How is course customization accomplished? Below you can see the types of content that can be customized. You choose what you want to customize, and whether you want to add narrative content, weblinks to resources, or downloadable documents. One of our professional experts works with you to define your needs and goals, and helps you select items for customization. After our discussion, please list names of documents or links in the Comments section, if there is space, or make a list on a separate sheet of paper using the Lesson number and sub-category to identify the information you want inserted into the course. Once we get your list of items to include, we will estimate the time it will take us to complete the customization with a capped cost estimate using a rate of $100/hr as charge for our time. Then you send the materials to us by email and we configure the lessons according to your specifications. Please contact us at firstname.lastname@example.org to discuss any questions you might have about this process and use the same email to send all of your materials. [Note: There is no customization available for the Communication lesson.]